At 24cuci, your privacy is not something we take lightly. This document transparently explains how we collect, use, store, and protect the personal information of every member on our platform.
Every decision we make regarding members' personal data is guided by the following principles — without exception.
All personal data and transaction information at 24cuci is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. Your data is never stored in a readable form without authorization.
24cuci has never and will never sell, rent, or trade member personal data to any third party for marketing purposes. Your data belongs to you, and we fully respect that right.
Every 24cuci member has the right to access, correct, download, or request deletion of their personal data at any time. The process is straightforward and can be done through account settings or by contacting our support team.
24cuci member data is stored on high-grade servers with strict access controls, continuous backup systems, and 24-hour monitoring. Only staff with specific authorisation may access sensitive data.
In the event of any data security breach, 24cuci is committed to notifying affected members within 72 hours and taking immediate remedial action. Transparency is our priority in such situations.
24cuci's Privacy Policy is aligned with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure all our data handling practices remain current with the latest legal developments.
This Privacy Policy describes how 24cuci ("we", "our platform") collects, uses, discloses, and protects your personal information when you use our services at https://24cuci.pro and all related applications.
We understand that your trust is our most valuable asset. That is why every decision involving our members' personal data is made with careful consideration, transparency, and accountability. This Privacy Policy is written in plain language — not confusing legal jargon — so you truly know your rights and how we protect you.
By using the 24cuci platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us regarding data deletion.
24cuci collects your personal information through several means — including during account registration, while using the platform, and through automated technologies such as cookies. Below is a detailed breakdown of the data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, selfie photo | Registration & KYC |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account number, bank name, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatically during use |
| Usage Data | Game history, betting logs, session duration | Automatically during gameplay |
| Communication Data | Customer support conversation records | Live chat & email |
We not collect sensitive information such as biometric data, political views, religious beliefs, or medical records unless required by law.
Every piece of data we collect has a clear and legitimate purpose. 24cuci uses your personal information for the following purposes:
We only use your data for the purposes stated above. Should we wish to use your data for a new, unrelated purpose, we will obtain your consent first.
24cuci does not sell your personal data. However, there are limited situations where we need to share your information with certain parties to enable the platform to function properly:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
24cuci uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 24cuci platform.
24cuci retains your personal data for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. The following are general guidelines on our retention periods:
Once the retention period expires, your data will be securely deleted or converted into an anonymized format that cannot be linked back to you personally.
Under Malaysia's Personal Data Protection Act 2010 and 24cuci's Privacy Policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you.
You may request correction of inaccurate or incomplete data at any time.
You may request deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request a temporary restriction on the processing of your data in certain circumstances.
To exercise any of the above rights, contact our support team via live chat on the platform. We will process your request within 30 working days.
24cuci continuously invests in security infrastructure to ensure your personal data remains protected at all times. Our technical and organisational measures include:
While no system can guarantee absolute 100% security, 24cuci takes every reasonable and practical step to protect your data from unauthorized access, use, or disclosure.
The 24cuci platform may contain links to websites of our partners or service providers. Please note that this Privacy Policy applies solely to the 24cuci platform.
We are not responsible for the privacy practices or content of third-party websites you may access through links on our platform. We encourage you to read the privacy policy of each website you visit separately.
24cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use.
You will be notified of any material changes through:
Continued use of the 24cuci platform after notification of changes is considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you may close your account and request data deletion.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please don't hesitate to contact us.
The 24cuci Data Privacy Team can be reached via:
We are committed to responding to all privacy-related inquiries within a reasonable timeframe and providing clear, satisfactory answers.
Since day one of 24cuci's operations, member data protection has been at the core of how we do business. We believe that a secure platform isn't just about fair play — it also means your personal data is always in the right hands, protected the right way, and used only for the right purposes.
Now you know how 24cuci safeguards your privacy and personal data. Register a free account today and enjoy a safe, fair, and transparent gaming experience alongside more than 500,000 members across Malaysia.